Trilogic will either remove the infections and install a virus checker or reformat the computer and install a virus checker. If necessary we can save parts of your data before reformatting.
There are two reasons why we normally suggest reformatting the computer when attacked by a virus or Trojan - The computer when resetup will run at its fastest speed as any corrupt files etc will be removed. Secondly, sometimes a virus or Trojan may automatically download undesirable files to the computer that may not be found during scans, reformatting should remove these.
We charge £49 for virus removal/antivirus software install or reformat/antivirus install for a pc and £10 extra for a laptop. There is a small charge for backing up part of your data before a reformat if required.
Please contact us via the enquiry form or telephone for advice.